Privacy
Your medical record is strictly confidential. This practice abides by the Australian Privacy Principles and maintains security of personal health information at all times. We ensure that this information is only available to authorised members of staff.
A copy of our privacy Policy is available upon request or see attachments below.
Click here to view The Hastings Clinic Practice Privacy Policy ​​
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Click here to view The Hastings Clinic Email Policy ​​
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Patient Feedback
We are genuinely interested in any form of feedback that you have with any aspects of the clinic.
Please feel free to talk to your doctor, reception staff or the practice manager. If you prefer you may telephone or write.
We take your concerns, suggestions and complaints seriously and will try our best to resolve any issues. If you have a complaint that we cannot resolve to your satisfaction you can contact:
Office of the Health Complaints Commissioner Victoria.
For further information visit www.health.vic.gov.au
Phone: 1300 363 992